About us


The Richards Family and our amazing team!

Staff on employee appreciation day

Becky Falls has a long history as a visitor attraction. It first opened to the public in 1903 and has been welcoming visitors for generations ever since. It is a small family business, owned and run by the Richards Family. We all have a very hands on roles working on-site throughout the year alongside our amazing team.

We are immensely proud of our team of local people here at Becky Falls and they are an extension of our family. You will find that they are all keen to tell you more about Becky Falls and all that is on offer to make your day out with us special and fun.

Below we have named our full-time staff but there are many other amazing part-time staff that are very important to the running of the business too! We just didn't have space to name everyone!

Meet our team

  • Paul Richards


    Paul has wide range of interests across the park and loves nothing more than chatting with visitors about our latest additions and plans for the park. During the winter Paul works with Adam and Steve to make improvements and maintain the park.

  • Pippa Richards

    Education and customer experience

    Pippa has a background in museums and education and loves to inspire visitors about the woodland. Pippa is especially enthusiastic about bugs and how vital they are to humans and the planet. Pippa delivers the school workshops and also works in the kitchen, café and gift shop.

  • Emily Richards-Harrison

    Commercial Manager

    Emily, looks after the the day-to-day running of the business including marketing, staffing, purchasing and admin. Emily is the first point of contact for the staff and also works across the Café, Gift Shop and Kitchen. Emily is also is head of first aid.

  • Adam Richards

    Grounds Manager

    Adam looks after the woodland, fencing, and buildings here at Becky Falls and helps protect all the rare species we have here. Adam recently undertook further study with Plantlife specifically relating to the protection of our temperate rainforest. You will also find Adam working as Car Park Attendant two days per week.

  • Steve

    Car Park Attendant

    Steve is our full-time car park attendant and has been for over 15 years! Steve loves welcoming visitors into the park, he is the first person you'll meet when you arrive. Steve is full of local knowledge if you're looking for any recommendations. Over the winter months, Steve works with Adam maintaining the park and paths.

  • Gem

    Café & Gift Shop Supervisor

    Gem is a key member of the team managing the Cafe & Gift Shop and also working as a qualified Animal Keeper. Gem is often your first port of call for any questions during your visit and is often assisted by her teenage son and daughter who work here in the Café & Gift Shop during school holidays!

  • Holly

    Animal Keeper

    Holly joined the team in 2023 as a highly experienced Animal Keeper. Holly has a love for all animals including our native wildlife. She is passionate about inspiring our visitors and enjoys delivering talks.

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